Who is an IT Security Support Technician ?

IT Security Support Technician is the one who can:

Identify, diagnose, troubleshoot, resolve internet & intranet security related issues
Monitor and maintain the uptime of various types of network security devices such as:
Antivirus server and clients
Hardware and software Firewalls
Intrusion detection and Prevention Systems
Wi-Fi Access points

What does an IT Security Support Technician do?

Using Basic knowledge about viruses, malwares, spyware, cyber security policies, etc. s/he can perform:

Diagnosing and resolving the basic IT security related problems
Primary level of fault finding and take necessary actions
Installing and Configuring antivirus software & its update
Installing and configuring windows firewalls
Configuring secure remote access
Configuring & maintaining a secure Wi-Fi network

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